The AI Factor: How to Build an AI Strategy for Enterprise Adoption

Discover actionable insights on aligning AI use cases with business goals to drive measurable outcomes.

By Asha Saxena Best-selling Author of 'The AI Factor' and Professor at Columbia University.

This session explores how organizations can move beyond experimentation to operationalize AI effectively across departments.

May 20, VIRTUAL, 11:00 - 12:00 PM EST

 In the era of AI hype, enterprises are launching numerous proof-of-concept (POC) initiatives—often in isolation. The challenge lies in transforming these siloed efforts into a cohesive, enterprise-wide AI strategy.

This session explores how organizations can move beyond experimentation to operationalize AI effectively across departments. Learn how to leverage AI agents to enhance customer service, particularly in call centers, by working with unstructured data such as emails, audio recordings, and survey responses.

We will also address the critical legal, compliance, policy and regulatory considerations that must be embedded into any responsible AI deployment.

 Discover actionable insights on aligning AI use cases with business goals to drive measurable outcomes.

  • Understand the pitfalls of isolated AI initiatives and how to overcome them

  • Learn how AI agents can enhance customer service operations

  • Explore strategies for working with unstructured data (emails, call recordings, surveys)

  • Navigate legal, compliance, policy and regulatory frameworks for responsible AI use

  • Develop a roadmap for enterprise-wide AI adoption

  • Align AI capabilities with core business objectives for scalable success

Who Should Attend?

If you’re a senior executive or decision-maker in a Fortune 1000 or high-growth company and are ready to harness the transformative power of AI, this workshop is designed specifically for you.

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