In the era of AI hype, enterprises are launching numerous proof-of-concept (POC) initiatives—often in isolation. The challenge lies in transforming these siloed efforts into a cohesive, enterprise-wide AI strategy.
This session explores how organizations can move beyond experimentation to operationalize AI effectively across departments. Learn how to leverage AI agents to enhance customer service, particularly in call centers, by working with unstructured data such as emails, audio recordings, and survey responses.
We will also address the critical legal, compliance, policy and regulatory considerations that must be embedded into any responsible AI deployment.
 Discover actionable insights on aligning AI use cases with business goals to drive measurable outcomes.
Understand the pitfalls of isolated AI initiatives and how to overcome them
Learn how AI agents can enhance customer service operations
Explore strategies for working with unstructured data (emails, call recordings, surveys)
Navigate legal, compliance, policy and regulatory frameworks for responsible AI use
Develop a roadmap for enterprise-wide AI adoption
Align AI capabilities with core business objectives for scalable success
Who Should Attend?
If you’re a senior executive or decision-maker in a Fortune 1000 or high-growth company and are ready to harness the transformative power of AI, this workshop is designed specifically for you.
Recognize AI as a critical driver of future business success
Are responsible for setting strategic direction in their organization
Need to make informed decisions about AI investments and implementation
Want to stay ahead of the curve in the rapidly evolving AI landscape
Are looking to network with peers facing similar AI challenges and opportunities